Privacy Policy

CirrusLab Inc. ("CirrusLab", "we", "us") is a custom software and automation studio based in Southwestern Ontario, Canada. This policy explains what information we collect through this website, how we use it, and the choices you have. We keep it short because we keep the practice simple: we only collect what we need to reply to you and to keep the site working.

What we collect

• What you send us. If you fill out the contact form or email us, we receive what you choose to share, typically your name, email address, and the details of your enquiry.
• Basic technical data. Like most websites, our host records standard server information such as IP address, browser type, and the pages requested. This is used to operate and secure the site.
• Anonymous analytics. We measure how the site is used in aggregate, page views and referrers, without tracking you across the web.

How we use it

We use the information you send to respond to your enquiry, scope potential work, and stay in touch about it. We use technical and analytics data to keep the site fast, secure, and worth improving. We do not sell your information, and we do not use it to advertise to you.

Analytics and cookies

We use privacy-friendly, cookieless analytics that do not collect personal data or build a profile of you. This site does not use tracking or advertising cookies, so there's nothing to consent to on that front.

Who we rely on

A few trusted service providers help us run the site and reply to you: for example, our website host and content delivery network, and the service that processes contact-form submissions and delivers them to us as email. These providers only handle your information to provide their service to us, and are not permitted to use it for their own purposes.

How long we keep it

We keep enquiry emails as long as we have a reason to: an active conversation, an ongoing project, or our business records. When there's no longer a reason to keep something, we delete it. You can ask us to remove your information at any time.

Your choices

You can ask us what information we hold about you, ask us to correct it, or ask us to delete it. Just email us and we'll take care of it. If you'd rather not send anything through the site, you don't have to. A phone call or a plain email works fine.

Children

This site is meant for businesses and the people who run them. It is not directed at children, and we don't knowingly collect information from them.

Changes to this policy

If we change how we handle information, we'll update this page and the date above. Material changes will be reflected here before they take effect.

Contact us

Questions about this policy, or about the information we hold? Email [email protected] and a person will get back to you.